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COVID-19 update

Find out what the council is doing to keep you and your family safe

Crisis and support services

If you ever need help and support, reach out.

  •  Australian Parenting & Relationship Helpline – 1300 365 859 – Telephone advice line for parents, couples and individuals
  • Child Abuse Prevention Service – 1800 688 009 – 24 hour crisis support services for all parents
  • Child Care Access Hotline – 1800 670 305 – 1800 639 327 – (TTY service for people with a hearing/speech impairment) 8am – 9pm (Mon-Fri)
  • Domestic Violence Line – 1800 656 463 – Information and referral, 24 hours, 7 days
  • Family Drug Support – 1300 368 186 – Information and referral service. 24 hours, 7 days
  • Family Relationship Advice Line – 1800 050 321 – 8am – 8pm (Mon-Fri, local time) – 10am – 4pm (Sat, local time)
  • Family Services Inc. – 1300 365 859 – Support for families experiencing stress. – 9am-4.30pm, Mon-Fri
  • Kidsafe – (02) 9845 0890 (STD Costs) – Practical information to help prevent injuries to children. – 9am-5pm, Mon-Fri
  • Mental Health Information – 1800 022 222 – Information and referral service – 12.30pm-4.30pm, Mon-Fri
  • Parent Help Line – 1800 654 432 (WA) -Telephone counselling for parents. 9am-4.30pm, Mon-Sat
  • Poisons Information Centre – 13 11 26 – 24 hour advice line
  • SANE Helpline – 1800 18 SANE (7263) -Mental Health Information and referral service 9am-5pm Mon-Fri
  • SIDS and Kids – 1800 138 300 – Information for parents about Sudden Infant Death Syndrome
  • Tressillian – 1800 637 357 – Advice for parents of children 0-5 years from Child and Family Health Nurses 24 hours, 7 days
  • Violence Against Women – 1800 200 526 – Confidential 24 hour helpline
  • Aged and Community Care Information Line –1800 500 853
  • Child Abuse Report Line – 13 14 78
  • Kid’s Help Line – 1800 551 800 – 24 hours, 7 days
  • Lifeline – 13 11 1424 hours, 7 days
  • Men’s Line Australia – 1300 789 978 – 24 hours, 7 days
  • Salvo Crisis Line – 02 9331 2000 (STD Costs)

Homelessness

West Australians who are at risk of, or experiencing homelessness, are some of the most vulnerable in the community and require support to end homelessness. Tackling homelessness requires a strong focus on intervening early to prevent homelessness, and ensuring a range of flexible and responsive services are available to break the homelessness cycle. It is recognised that the response to homelessness also requires an integrated service system from all sectors of the community.

For general advice regarding homelessness, contact the following service:

  • Homeless Advisory Service: 1800 065 892

If you are concerned about a homeless person in the Town of Mosman Park, contact the Town’s Ranger Services on 9383 6600.

Street to Home program

The State Government through the Department for Child Protection and Family Support has established the Street to Home program. This program is an interagency, integrated response to the accommodation, general health, and other support needs of people sleeping rough. People sleeping rough are assisted to access stable accommodation, and address issues surrounding their homelessness to achieve positive, long term outcomes.
Outreach Team’s work to engage with individuals who are not accessing traditional homeless services and aims to build trusting relationships in which support can be provided to address a range of life issues, improving quality of life and accommodation options. The Assertive Outreach Team’s work alongside the Mental Clinical Outreach Team and liaises with Supportive Housing workers to access and maintain suitable accommodation.

If you are concerned about the wellbeing of a homeless person, the following outreach services can provide assistance:

  • St Patrick’s Outreach Team: 0450 059 593

Additional services:

  • Crisis Care: 9223 1111 or free call 1800 199 008
  • Police attendance: 131 444 or in an emergency: 000