We’re here to ensure paying your rates online is an easy and seamless experience. You can opt to make your payments online via the links below, or by visiting us in person at our Administration Building.
Pay your rates online HERE
Credit card payments will incur surcharges as below:
- Visa and MasterCard – 0.6%
- American Express (Amex) – 0.8%
Payment of rates in instalments
Rates may be paid in four instalments at bi-monthly intervals. Details of the amounts due and payment dates are included on the first rate notice issued during the year for your consideration.
Pensioners/Seniors who own a property or have a right to reside at the property under the terms of a will may be entitled to rebates as follows:
Seniors Card up to 25% (capped at $100.00)
Commonwealth Seniors Health Card and Seniors Card up to 50% (capped at $750.00)
Pensioner Concession Card or a State Concession Card up to 50% (capped at $750.00)
Applications are made through the Water Corporation. If you’d like more information on this, call 9383 6600.
Eligible pensioners may defer the payment of rates via written request.
If you are unable to pay the rates by the due date please complete the Financial Hardship Application form and email completed application and supporting documents to email@example.com
An application must be in writing and should be made as soon as possible after receiving your rates notice.
Penalty for Late Payment
With the exception of eligible pensioners and seniors, interest will be charged on all overdue accounts calculated daily at the rate of 7% per annum.