Privacy Statement
The Town of Mosman Park is committed to protecting individual privacy and managing personal information responsibly. This Privacy Statement outlines how the Town collects, uses, stores, and shares personal information in accordance with relevant legislation, including the forthcoming Privacy and Responsible Information Sharing Act 2024.
More information about the Town’s approach to privacy can be found in the Town’s Full Collection Notice and the forthcoming Town Privacy Policy.
What is Personal Information?
Personal information means any information or opinion that identifies, or could reasonably identify, an individual. This may include details such as a person’s name, contact information, address, date of birth, or information relating to services provided by the Town.
Collection of Information
The Town collects personal information from customers, ratepayers, and stakeholders to deliver our services, perform statutory functions, and meet legal obligations.
We may collect personal information from you when you:
- Visit our offices or facilities
- Contact us by phone, email, or other communication methods
- Use the Town’s website or online services
- Participate in surveys, consultations, or community engagement activities
- Apply for permits, licences, programs, or services
The types of information collected may include your name, contact details, and any other details necessary to provide services or respond to your request.
Information About Children
Where the Town collects personal information relating to children or youth groups, for example, through community programs, events, or services, we apply additional care and protective measures. We only collect information that is necessary for the activity or service, and we take reasonable steps to ensure that parents or guardians understand how that information will be collected, used, and securely stored.
Use and Disclosure of Personal Information
The Town only uses personal information for the purpose for which it was collected, or for a related purpose reasonably expected in the performance of our functions.
We may disclose personal information in accordance with the forthcoming Privacy and Responsible Information Sharing Act 2024, including:
- in response to a valid Freedom of Information (FOI) application under the Freedom of Information Act 1992
- when required by a court order
- when authorised or required by law
- when necessary to perform a statutory or public function
- to fulfil the purpose for which the information was provided
- for the recovery of monies owed to the Town
- with the individual’s express or implied consent
Any sharing of personal information with other government agencies is done only when authorised, limited to the minimum information necessary, and carried out with appropriate privacy, security, and confidentiality protections in place.
Data Security
The Town of Mosman Park takes reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. We implement security measures such as secure servers, encryption, and access controls.
Transaction Security
While using the internet involves inherent risks, certain pages on the Town’s website such as online payment facilities, use secure transmission methods.
These protections do not extend to external websites. When navigating to external links, users are encouraged to review the privacy practices of those sites, as the Town is not responsible for their security, content, or privacy measures.
Cookies and Website Analytics
The Town uses tools from third‑party providers, including Google and our internet service providers, to collect website traffic information. These providers have their own privacy policies.
We use cookies and session tools to enhance user experience and improve our website. Information collected may include:
- your device’s IP address
- referring websites
- pages accessed on our website
- subsequent sites visited
Google Analytics users may opt out via the Google Analytics Opt‑out Browser Add‑on.
Social media
The Town uses social media and engagement platforms to share information and communicate with the community. When you interact with us on these platforms, we may collect your personal information to support communication and engagement activities.
Each platform manages personal information under its own privacy policy. For community engagement activities, the Town may also collect information through platforms such as Your Say, which have their own privacy policies. However, information collected is stored securely by only the Town.
Retention and Disposal
The Town manages the retention and disposal of personal information in accordance with the State Records Act 2000 and approved recordkeeping practices. Personal information is retained only for as long as necessary to fulfil its purpose, meet legal obligations, or support the Town’s operational requirements in line with the General Retention and Disposal Authority for Local Government Information. When no longer required, information is disposed of securely.
Freedom of Information
Under the Freedom of Information (FOI) Act 1992, individuals have the right to apply for access to documents held by Western Australian State and Local Government agencies, including:
- Government Departments;
- Local Authorities;
- Statutory Authorities; and,
- Ministers.
Under FOI Legislation, access to documents/information may be refused where disclosure would unreasonably impact another person’s privacy or reveal confidential, sensitive, or otherwise exempt information. The full list of exemptions is set out in Schedule 1 of the FOI Act.
More information about Freedom of Information and the Towns processes can be viewed via the Town’s Information Statement.
Access and Correction
You have the right to request access to your personal information held by the Town of Mosman Park, and to seek correction if it is inaccurate, incomplete, or out of date. To request access or correction, please contact us using the details provided below.
Changes to this Privacy Statement
We may update this Privacy Statement periodically to reflect changes in legislation, technology, or the Town’s practices. Please note, any changes will be published on this page.
Contact Us
If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact:
Town of Mosman Park, 1 Memorial Drive, Mosman Park WA 6012
(08) 9383 6600